Dublin Zoo Ticket Portal

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FAQ's

How do I use my e-tickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. On arrival at Dublin Zoo, go to the Groups/Pre-Paid entrance and use any of the following three options to gain entry:

  • Mobile: Present the booking reference / booking email via your mobile phone to gain entry OR
  • Print: Print email and present to gain entry OR
  • Quote Reference Code: Simply quote your ticket reference code to the representative at the turnstile to gain entry

I wish to purchase a ticket as a gift, what type of ticket should I buy?

If you are purchasing an entry ticket as a gift, we recommend you buy a gift card as it will be valid for 12 months from date of purchase. You can purchase gift cards here.

How can I avail of a concession/additional needs ticket?

Dublin Zoo will permit one free carer per person with additional needs. Please bring relevant ID and documentation, such as an IAA Autism ID card, or an associated membership card, GP letter or hospital consultant letter which confirms the visitor is unable to visit Dublin Zoo independently without the aid of a carer or mobility aid.

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